Shipping & Delivery

PROCESSING

Processing from our warehouse usually takes 1 business day but could be a little longer if your order is placed on the weekend or on public holidays. We will notify you via email the minute your hair has shipped with a tracking number.

SHIPPING

For orders over $100 in the US, we provide free shipping. For anything below $100, a flat fee of $25 is charged for shipping. Our carriers are DHL or Fedex. Please note we do not ship to freight forwarding addresses.

AUTHORITY TO LEAVE IN SAFE PLACE

Please ensure you provide a delivery address that is open during business hours to your parcel is delivered safely. You can let the carrier know if you would like the parcel kept in a safe place. However, Foxy Hair is not responsible for any lost or stolen parcels once they have been delivered.

TAXES & DUTIES

Please note, for all international orders - you will be responsible for any taxes and duties upon delivery.

REJECTED SHIPMENTS

Shipments failed to be claimed or rejected by the customer for any reason will be returned to Foxy Har. A $25.00 return fee will be charged and the remaining amount will be refunded in the form of a Foxy Hair Gift Card.